Terms of service

Terms of Service

Welcome to LOR MALE. The terms "we", "us" and "our" refer to LOR MALE. LOR MALE operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). LOR MALE is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you must not access or use our Services.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing any products or services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

We make every effort to display the colors, features, specifications, and details of our products accurately. However, colors or product appearance may differ depending on your display settings and device configuration.

Subject to your statutory consumer rights under applicable laws, including the New Zealand Consumer Guarantees Act 1993, we do not warrant that the quality of any products, services, information, or other materials purchased will meet subjective expectations beyond their published specifications.

All descriptions of products and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit sales or quantities to any person, geographic region, or jurisdiction on a case-by-case basis.

When you place an order, you are making an offer to purchase. LOR MALE reserves the right to accept or decline your order for legitimate business or operational reasons. Your order is only accepted once payment is processed and written confirmation is issued. Please review your order details carefully before submitting, as order adjustments or cancellations may not be possible once processing begins.

In the event that we modify, reject, or cancel an order, we will attempt to notify you via the email address, billing address, or phone number provided at checkout.

Returns, replacements, and refunds are handled exclusively in accordance with our Return & Refund Policy. You represent and warrant that purchases are intended solely for personal, domestic, or household use and not for unauthorized commercial resale or export.

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price displayed at the time the order is finalized and confirmed. Unless explicitly stated otherwise, listed prices do not include destination import duties, clearance charges, or local customs levies that may apply depending on your region.

In the event of a special promotion, promotional terms will prevail over any conflicting provisions in these Terms.

You agree to provide complete, current, and accurate purchase, payment, and billing information for all orders. You agree to promptly update your account details, including contact information and payment methods, so transactions can be completed without delay.

You represent and warrant that:

• The payment information you submit is true, accurate, and complete.

• You are authorized to use the designated payment method.

• Charges incurred will be honored by your card issuer or financial institution.

• You will pay all charges incurred at posted prices, including applicable shipping fees and taxes.

Delivery times provided during checkout are realistic estimates and do not constitute guaranteed arrival dates. We are not liable for transit delays caused by postal carriers, customs processing, severe weather conditions, or force majeure events outside our reasonable control. Once the shipment has been transferred to the postal service and a valid tracking number is issued, delivery follows standard carrier protocols, without prejudice to your statutory rights under applicable consumer protection legislation.

All materials and content comprising the Services—including trademarks, logos, texts, website layouts, images, graphics, audio, video, software, and design arrangements—are the property of LOR MALE, its licensors, or commercial partners, and are protected by applicable intellectual property and copyright laws.

You are granted a limited license to access and use the Services for personal, non-commercial purposes only. You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any website content without our express prior written authorization. The LOR MALE name, trademarks, and associated brand assets remain our exclusive property. Shopify's trademarks and logos belong to Shopify Inc.

We may provide you with access to optional third-party software, integrations, or tools that we neither monitor nor exert control over.

You acknowledge and agree that access to such tools is provided on an "as is" and "as available" basis, without warranties, representations, or conditions of any kind. Your use of optional third-party integrations is entirely at your own risk and discretion, subject to the relevant terms established by the respective providers.

Certain content, features, or links available through our Services may direct you to external third-party websites. We are not responsible for inspecting, evaluating, or warranting the content, accuracy, policies, or safety of external websites. Any transactions, engagements, or damages arising from external websites must be directed to the third-party operator.

LOR MALE is hosted on Shopify, which supplies the e-commerce infrastructure supporting our store. However, all contracts and transactions are entered into directly between you and LOR MALE. Shopify is not a party to your transactions and bears no direct liability for any sales, damages, or disputes arising from products purchased from LOR MALE.

All personal information gathered in connection with your use of our Services is processed strictly according to our Privacy Policy and, with regard to platform infrastructure, Shopify’s Global Privacy Policy. In order to process payments, complete fulfillment, and protect against fraudulent activity, necessary information is handled through secure cloud servers and accredited service providers.

If you submit product reviews, suggestions, comments, or creative proposals ("Feedback"), you grant LOR MALE a perpetual, irrevocable, worldwide, royalty-free, and sublicensable license to publish, adapt, distribute, and utilize such Feedback across our marketing, operational, and customer support channels.

You warrant that your Feedback does not infringe on third-party intellectual property, privacy, or proprietary rights, and that it does not contain unlawful, abusive, threatening, or defamatory statements, nor software viruses or malicious code. We reserve the right to review, edit, or remove content that violates these Terms.

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions concerning product descriptions, pricing, promotions, shipping rates, or stock availability. We reserve the right to correct any errors, update information, or cancel orders containing material pricing or inventory inaccuracies at any time without prior notice, issuing a full refund where payment has already been collected.

You may use the Services only for lawful purposes. You agree not to use the Services:

• For any illegal, fraudulent, or unauthorized purpose.

• To violate local, national, or international regulations, laws, or ordinances.

• To infringe upon or violate intellectual property rights belonging to us or third parties.

• To harass, defame, abuse, insult, or discriminate against our staff, partners, or other users.

• To upload or transmit viruses, worms, malware, or harmful computer code.

• To collect, harvest, or track personal data of other visitors without authorization.

• To engage in spamming, phishing, scraping, crawler abuse, or reverse engineering.

• To circumvent, disable, or tamper with security protocols, robot exclusions, or access restrictions.

Any breach of these restrictions will result in the immediate termination of your access to our Services.

14.1 This section applies if you operate, deploy, or enable any automated or semi-automated Agent, bot, or script to interact with our Services.

14.2 No Agent may interact with our Services unless it identifies itself clearly in every HTTP/HTTPS header using the user-agent format: "Agent/[agent name]".

14.3 Agents must not conceal their automated nature, simulate human behavioral patterns to deceive fraud systems, or circumvent CAPTCHAs, bot protection measures, or platform restrictions deployed by LOR MALE or Shopify.

These Terms of Service remain in effect until terminated by either party. You may terminate these Terms at any time by ceasing all access to and use of our Services. We may terminate or restrict your access immediately without notice if you fail to comply with any material term.

Provisions that by their nature should survive termination—including Intellectual Property, User Feedback, Warranty Disclaimers, Indemnification, Limitation of Liability, and Governing Law—shall remain binding.

Except as expressly provided by mandatory statutory consumer protection laws, including the New Zealand Consumer Guarantees Act 1993, all products and Services are provided on an "as is" and "as available" basis without express or implied warranties of any kind, including merchantability, fitness for a particular purpose, durability, title, or non-infringement. We do not warrant that service availability will be uninterrupted, timely, or completely error-free.

To the maximum extent permitted by applicable law, in no event shall LOR MALE, our owners, officers, directors, employees, affiliates, contractors, or Shopify and its affiliates be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including loss of profits, revenue, data, or business interruption, arising from your use of the Services or any products purchased through our store.

You agree to indemnify, defend, and hold harmless LOR MALE, Shopify, and our respective directors, officers, employees, agents, contractors, and licensors from and against any third-party claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of any applicable law, or your infringement of third-party rights.

If any provision of these Terms is determined to be unlawful, void, or unenforceable by an authoritative court, such provision shall be enforced to the fullest extent permitted, and the invalid portion shall be deemed severed without affecting the validity and enforceability of the remaining provisions.

Our failure to enforce any right or provision set out in these Terms of Service shall not operate as a waiver of that right or provision.

These Terms of Service and any policies published on our website constitute the complete, binding agreement between you and LOR MALE governing your use of our store, superseding all prior communications, proposals, or understandings.

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations without restriction in connection with corporate restructuring, merger, or asset transfer.

These Terms of Service and any separate agreements under which we provide Services to you shall be governed by and construed in accordance with the laws of New Zealand, including the New Zealand Consumer Guarantees Act 1993, and both parties submit to the jurisdiction of the courts of New Zealand.

Section headings are included for convenience of reference only and do not limit or affect the legal interpretation of these Terms.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to revise or update these Terms by publishing modifications directly to our website. It is your responsibility to review this page periodically. Continued access to or use of our Services following any updates constitutes acceptance of the revised Terms.

Questions regarding these Terms of Service should be directed to info@lormale.com.

Business Details:

Trading Name: LOR MALE

Contact Email: info@lormale.com

Country of Operation: New Zealand

Phone Number: +64 21 027 86566